Edinburgh Law Firm Adopts Dictation-as-a-Service

Franks Macadam Brown implements nFlowLive.com for better work management; solution deployed within a day

nFlow, a leading supplier of digital dictation and voice productivity solutions, today announced that Franks Macadam Brown, a growing Edinburgh-based law firm, has implemented nFlowLive.com, a Cloud-based Dictation-as-a-Service (DaaS) solution. The firm has replaced the incumbent analogue tape-based dictation system in favour of a more efficient workflow and cost-effective hosted solution.

Franks Macadam Brown chose nFlowLive.com based on peer recommendation for its superior Cloud-based Digital Dictation technology, ease of deployment and suitability for a growing practice. The solution was implemented at the firm within 24 hours.

Since implementation, nFlowLive.com has greatly enhanced work management and utilisation of administrative staff at the firm. Previously, while fee-earners dictated complex information, which often could take up to a couple of hours per dictation, the administrative staff had to wait until the dictation had been completed before they could access the tapes for transcription. As a result they received blocks of work, meaning that there were periods of high activity during some parts of the day and relatively less at other times, making staff utilisation inefficient. However today, the work is evenly spread, and the embedded workflow within the solution makes it easy to prioritise urgent tasks. Further, the solution has enabled improved workload sharing amongst administrative staff, especially during employee absences due to holidays or sickness. The risk of losing data due to inadvertent deletion of recordings or deterioration in tape quality has been eliminated too.

Clive Franks, Partner, Franks Macadam Brown, commented, “Digital Dictation is a requisite in the legal business. For our firm, adopting the hosted model makes economic sense. Not only is it the most cost-effective way of adopting this technology, but it also offers us the potential to scale its scope in line with future business requirements.”

Rob Lancashire, Managing Director, nFlow, added, “As the legal sector slowly emerges from the recessionary economic conditions, whilst firms need to continue to carefully review expenditure, they also need to invest in technologies that will facilitate business efficiency to free up capacity and enable them to take advantage of new business opportunities. Dictation-as-a-Service is one such tool. Practices are able to derive almost instantaneous return on investment and immediate productivity gains. We are seeing a definite trend towards its adoption, especially in growing practices.”

Through nFlowLive.com, customers have access to nFlow DDS Version 5.0, the second generation enterprise-class digital dictation system. It offers industry benchmark 99% service availability, a rich client install, secure data backup, disaster recovery and free online user training. Further, customers can designate nFlow to undertake the complete system administration for them on a day-to-day basis.

Growing Accountancy Practice Opts for Hosted Digital Dictation

James & Co selects nFlow solution for flexibility, mobility and customer service

nFlow, a leading supplier of digital dictation and voice productivity solutions to the accountancy sector, today announced that James & Co, a Kent-based accountancy practice, has implemented nFlowLive.com, a Cloud-based Dictation-as-a-Service (DaaS) solution. nFlowLive.com has replaced the incumbent analogue tape-based dictation system at the firm. James & Co chose nFlowLive.com for its superior Cloud-based Digital Dictation technology, ease of deployment, intuitive use and customer support. The firm undertook a rigorous trial of the solution prior to selecting nFlowLive.com.

Today, fee-earners and administrative staff at the firm are able to access transcriptions and dictations from any geographic location, greatly facilitating flexible and mobile working. The fee-earners are also able to use nFlowLive.com as an instructional messaging tool. For instance, dictations can be accompanied with express guidance on a variety of client deliverables. This, combined with the better workload sharing and work management capability offered by the solution, is contributing towards an enhanced customer service. Previously, all dictation tapes had to be brought in to the office for transcription and a single tape often carried dictations pertaining to more than one client, making prioritisation of work difficult. The possibility of inadvertently deleting recordings along with deterioration in the quality of tapes overtime meant that the firm ran the risk of losing important client records.

James Halligan, Accountant and Tax Specialist at James & Co, commented, “Cloud Computing-based Digital Dictation makes business sense for us. We now have a second generation, enterprise-class Digital Dictation solution, which has required practically no investment to implement. We simply needed a PC and an internet connection to deploy the solution firm-wide. More importantly, it is available to us at a very cost-effective monthly subscription, and we have the opportunity to easily scale the solution in tune with business requirements.

“nFlowLive.com has delivered almost immediate efficiency gains and overall operational flexibility to the business. We are very impressed by nFlow’s exceptional approach to customer service. nFlow treats all its customers alike, irrespective of size, which is refreshing.” Rob Lancashire, Managing Director, nFlow, added, “The accountancy sector has awakened to the benefits of Digital Dictation and opting for the hosted route is perhaps the fastest and most economical implementation for growing practices. nFlowLive.com can be up and running within 24 hours. Especially for fixed-fee businesses, the increased efficiency that it delivers almost instantaneously, positively impacts on their profitability. In addition, we are extending this offering by introducing a Speech Recognition solution within nFlowLive.com, later this year. This will give customers a very advanced Cloud-based Voice Productivity solutions suite, requiring minimal investment.”

Through nFlowLive.com, customers have access to nFlow DDS Version 5.0, the second generation enterprise-class digital dictation system. It offers industry benchmark 99% service availability, a rich client install, secure data backup, disaster recovery and free online user training. Further, customers can designate nFlow to undertake the complete system administration for them on a day-to-day basis.

nFlow Achieves International Success

Leading Norwegian law firm Wikborg Rein selects nFlow Digital Dictation, pioneers use of workflow-based digital dictation in Norway

nFlow, a leading supplier of digital dictation solutions, today announced that Wikborg Rein, one of Norway’s leading law firms, has selected nFlow Version 5.0, the second generation Digital Dictation System (DDS), along with nFlow Mobile for Windows, as its digital dictation solution of choice. Ranked number one in several business sectors in the Legal 500 EMEA listing, the firm has currently purchased licences for its Norwegian sites including Oslo and Bergen.

Prior to sanctioning the deal with nFlow, the firm simultaneously trialled another well established digital dictation solution at its Oslo site to benchmark the functionality and features delivered by Version 5.0. Wikborg Rein chose nFlow based on an overall assessment of the two systems. In addition to existing client support, nFlow has specially set up a Scandinavian and Central European support line to cover Central European office hours.

The solution will greatly enhance staff productivity through more effective remote and mobile working, allow better utilisation of staff resources, and facilitate work sharing amongst administrative staff at the firm. The full implementation will commence imminently.

Sigmund Solås-Johansen, Head of IT, Wikborg Rein, said, “We experienced first-hand the reasons for its widespread adoption during the trial period. nFlow was instantly embraced by both our fee earners and secretarial staff – not just for the immediate efficiency gains it delivered to them, but also for the workflow management part that could even out the workflow between the secretarial staff.”

Being an international law firm, often fee-earners travel abroad for client-related work. During the trial, users experienced the benefits of the nFlow DDS. They were able to turnaround documents such as meeting notes, legal paperwork and correspondence within hours as well as send instructional messages to office assistants instantly. They simply recorded their dictation from any geographical location and sent it to their office in Bergen for typing with express guidelines on level of urgency, type of documentation along with additional instructions as necessary to meet client deadlines and expectations. For instance, a solicitor visiting a client abroad was able to deliver notes from a meeting within an hour, in time for the next meeting with the same client for which the notes were required.

Rob Lancashire, Sales and Marketing Director at nFlow, commented, “We understand the legal business and the time pressures that fee-earners and secretarial staff have to deal with. These are universal, irrespective of region. Our solution is designed to enable firms to meet these administrative challenges, crucially freeing up valuable time for the more important fee earning activity. Further, internationally spread organisations can easily overcome issues caused by time differences across the geographies they conduct business in.

“We are delighted to be working with such a reputable firm. We look forward to a mutually beneficial partnership with Wikborg Rein.”

nFlow has been shortlisted for ‘Best Small IT Supplier of the Year’ category of the prestigious BCS & Computing UK IT Industry Awards 2009 – Organisational Excellence. It is the only digital dictation software developer ever to be shortlisted for this award.

London City Law Firm Consolidates Digital Dictation Deployment With nFlow

Devonshires Solicitors to benefit from increased productivity and flexible working practices

nFlow, a leading supplier of digital dictation solutions, today announced that Devonshires Solicitors, a leading London City law firm, has successfully consolidated the deployment of nFlow Version 5.0, its second generation, Microsoft .NET platform-based Digital Dictation System (DDS). Driven by the business need to adopt industry best practises, the firm has replaced its traditional tape-based and incumbent digital dictation systems with nFlow Version 5.0 for 120 users across its social housing, projects/PFI/PPP, employment, property, corporate/finance and litigation (including fraud) departments. In addition, the firm has also installed the nFlow Mobile for BlackBerry application, to facilitate remote working and offer employees greater flexibility.
The firm chose nFlow Version 5.0 for the solution’s balance between good product functionality and simplicity, .NET-based infrastructure, very low overhead systems management capability, competitive pricing and proven company track record. Further, the company’s non-intrusive approach to customer service and product support was very appealing to the firm.

With firm-wide access to digital dictation technology, Devonshires Solicitors will benefit from increased productivity, ability to extend remote working practices, and capability to devise creative ways to maximise staff resources in the long term.

Andrew Cowan, Chief Executive at Devonshires Solicitors, commented, “Working practices in the legal sector are changing rapidly, and given the competitive nature of this business especially in the current climate, we are committed to adopting technology that aids productivity in the firm to give us a distinct advantage – not just from a client perspective, but also for recruiting and retaining talent. Digital dictation is one such technology.

“We considered all the major digital dictation solution suppliers, but chose nFlow as it was able to meet all our selection criteria – right from technology compatibility to product functionality through to understanding our needs and approach to customer service.”Users of nFlow Version 5.0 at the firm include fee earners and secretarial staff. A standard unified system across the firm will facilitate more efficient workload sharing and task management. The clarity of dictation recording delivered by nFlow Version 5.0 will considerably reduce the time spent by staff in creating and reworking transcribed documents. Further, the remote access offered by the solution means that fee earners will now be able to send their dictations to their office for typing from any physical location, resulting in faster turnaround times on deliverables to clients.
Rob Lancashire, Sales and Marketing Director at nFlow, added, “We are very encouraged by the interest we are continuing to see for Version 5.0, despite the current economic conditions in the UK. We believe this is because we offer pure bred .NET-based, future-proof technology that easily integrates with existing IT infrastructures, enabling firms to maximise their investment; whilst achieving proven and instantaneous operational efficiencies of anything between 15 – 30 per cent.”

In addition to the existing installation, Devonshires Solicitors is planning to use technology available from nFlow to integrate Version 5.0 with its Interwoven document management system to deliver a holistic system that will manage the complete document production lifecycle.
nFlow DDS Version 5.0 is the only enterprise-class digital dictation solution of its kind on the market today. It has been completely re-designed from the ground up based on the Microsoft .NET framework, to deliver low cost of ownership, exceptional functionality and benefits to users and customers alike.

nFlow Version 5.0 very positively received by legal sector, shipping to commence in October 2008

nFlow, a leading supplier of digital dictation solutions today announced that nFlow Version 5.0, its second generation Digital Dictation System (DDS), has received an overwhelmingly positive response from the legal sector. Shipping of the product will commence in October this year.

nFlow is already in discussions with a number of law firms currently using competing solutions, who are considering migrating to nFlow Version 5.0. In fact, one such leading UK law firm has already signed an agreement with nFlow for this new solution.

Through beta tests and road shows, nFlow has successfully demonstrated the business benefits of this solution for law firms including reduced Total Cost of Ownership (TCO), enhanced mobility and a future-proof technology.

Since August this year, nFlow Version 5.0 is being beta tested by a number of leading UK law firms, including Burges Salmon. In addition, nFlow is currently conducting a series of road shows across 13 cities in the UK, which are being very well attended by both customers and prospects.

nFlow Version 5.0 has been completely re-designed based on Microsoft Best Practice and the .NET platform. It truly represents a new industry standard in DDS and is the only enterprise-class solution in the market today.

Rob Lancashire, nFlow Sales and Marketing Director, commented, "We are extremely pleased with the performance of this product. Unlike most new product releases, nFlow Version 5.0 has required very few major fixes during beta testing. This clearly shows that our solution is well designed and stable."

"Also, we have had very interesting discussions with law firms on what they consider to be a second generation solution. We are delighted that there has been an unequivocal agreement that nFlow Version 5.0’s functionality is far superior to what the industry is currently using. Despite the current economic uncertainty, firms are looking to invest in technology that will enhance productivity, reduce costs and equip them for future growth. We are very confident of a successful year ahead."

nFlow Strengthens Foothold in Accountancy Sector

nFlow, a leading supplier of digital dictation solutions, today announced that it has successfully implemented its nFlow Digital Dictation System (DDS) at two of the UK’s leading professional accountancy firms including – PKF LLP, which is ranked amongst the UK’s top 10 accountants and business advisors; and Scott-Moncrieff, one of the leading Scotland-based firms. Since deployment, fee-earners, secretaries and administrators at these firms are benefiting from significantly reduced transcription and document turnaround time, increased support when working offsite from client offices, better management and control, increased client confidentiality and improved disaster recovery.

nFlow is seeing a definite demand in the professional accountancy sector for its digital dictation workflow solution, which is primarily driven by the need for increased support of staff at client sites, greater business efficiency, delivery of superior customer service and reduced operational costs.

nFlow DDS is a work-flow based solution that includes microphone and headphone-based hardware, and offers an intuitive Microsoft Outlook-style interface. The solution can be deployed in both, Terminal Services or Citrix environments and utilises the industry standard Microsoft SQL Server. It also supports a wide range of mobile devices including BlackBerry and Windows Mobile.

Rob Lancashire, Sales and Marketing Director at nFlow, commented, “Closely following the legal profession where digital dictation workflow has gained tremendous success to rapidly become a fairly well established technology, the accountancy profession is awakening to its benefits. For any professional services consultancy, the strength of client relationships depends greatly on the level and quality of service delivered. And especially in economically challenging times, speed and cost of service delivery become critical. We are seeing a lot of interest in digital dictation technology from the accountancy sector as it looks to explore digital technologies with a view to adopting industry best practices for enhanced business efficiencies and brand reputation whilst reducing and controlling overheads to become more competitive.

“Our solution has been expressly designed for fee-earning environments where time quite literally is money. We understand the business challenges faced by the professional services sector and coupled with our proven technical expertise, we are very well placed to provide innovative solutions to the accountancy sector. We look forward to long and mutually satisfactory relationships with PKF and Scott-Moncrieff.”

PKF has implemented nFlow DDS to replace its previous analogue dictation system for 455 users across the firms network of 23 offices in the UK. Now fee-earners are able to send their dictation for immediate transcription with the click of a mouse to a designated secretary, irrespective of either party’s geographic location. On the other hand, secretaries are able to share work load and grade jobs in order of urgency. This has enabled the firm to create a single secretarial resource, radically simplifying the administrative structure and reducing overheads in a multi-site firm.

In addition, users of the nFlow DDS are greatly benefiting from the mobility offered by the solution. They can easily submit dictations from anywhere, giving them tremendous flexibility whilst at the same time enabling them to speedily expedite client deliverables.

Scott-Moncrieff was previously using traditional analogue dictation systems. Faced with inefficiencies in the transcription process and the growth of flexible and mobile working practices within the firm, Scott-Moncrieff has implemented nFlow DDS. The most visible benefits of the solution are accuracy of transcription as a result of superior audio quality of dictation recordings, greatly improved secretarial efficiency, and fast turnaround of client documentation and correspondence. This is enabling more efficient utilisation of fee-earners’ chargeable time, whilst delivering more value for the money for its clients.

These firms chose nFlow DDS for its rich functionality, ease of use, scalability, ease of integration in thin client environments, robustness, nFlow’s reputation for service excellence and the solution’s affordability.

nFlow wins on functionality, customer focus and affordability

J.A. Kemp & Co, a leading firm of European and UK Patent Attorneys, has selected nFlow’s Digital Dictation System, to improve accuracy of dictation transcripts and streamline internal work flows in order to increase business efficiencies and deliver enhanced customer service to its clients. When fully deployed, the solution will be used by over 100 users including fee-earners, secretaries and workflow managers, across the firm’s offices in London, Oxford and Munich.

The nFlow DDS is a work-flow based solution that includes microphone and headphone-based hardware, and offers an intuitive Microsoft Outlook-style interface. The solution can be deployed in both, Terminal Services or Citrix environments and utilises the industry standard Microsoft SQL Server. It also supports a wide range of mobile devices including BlackBerry and Windows Mobile.

Philip Hall, Chief Operating Officer, J. A. Kemp & Co., commented, “We work with companies in hi-tech industry sectors including electronics & engineering and biotechnology. As patent attorneys, given the sensitive nature and the high level technical information we need to routinely record, it is imperative that not only are we able to transcribe dictations with speed and accuracy, but also that we have processes in place to ensure complete client confidentiality. nFlow’s solution will enable us to achieve this with ease. In addition, by using nFlow, we will be able to better manage internal workloads so that client commitments are always met and to the highest standard.

“We selected nFlow for its rich functionality and affordability, compared to other similar products. We were very impressed by the company’s approach to customer service too. As a client-led organisation ourselves, we felt nFlow would be a good cultural fit for us.”

J. A. Kemp & Co. will derive benefits from the solution in terms of reduced turnaround time of documents, geographical flexibility for fee-earners, improved secretarial efficiency, better management of internal workloads, and increased accuracy of transcription due to superior audio quality of dictation recordings. This will enable the firm to reduce costs by minimising the need for temporary staff. Additionally, the solution will enable more efficient utilisation of fee-earners’ chargeable time, delivering more value for money to its clients.

Rob Lancashire, Sales and Marketing Director at nFlow, added, “Our solution has been expressly designed for fee-earning environments within the professional services sector. As a customer-driven organisation, we are proud of the fact that our technical innovation has been led primarily by customer requirements. We are continuously evolving our product to meet the rapidly changing needs of our customers. In fact, our latest version, nFlow DDS Version 5, which we have recently announced, is evidence of this business philosophy. We are poised to change the definition of digital dictation and what customers come to expect of such solutions.

“We are delighted to have J. A. Kemp & Co as a customer and look forward to a successful and mutually beneficial partnership.”

Mullis & Peake Selects nFlow’s DDS for Functionality, Citrix Support and Affordability

nFlow, a leading supplier of digital dictation solutions today announced that it has successfully deployed its Digital Dictation (DD) system at Mullis & Peake, a well known Essex-based law firm. Mullis & Peake chose nFlow’s solution based on its rich functionality, ease of integration, exceptional performance in both standard PC and thin client environments, and affordability. This solution is currently being used by 45 users in Mullis & Peake’s Romford site on standard Windows PCs. The next phase will be to extend the implementation to the firm’s Chadwell Heath site, this will be deployed in a Citrix environment with a further 7 users who will benefit from the solution. Whilst rumours of a slowdown in new sales for DD workflow systems are rife nFlow is continuing to win new customers at a significant rate.

Michael Lambert, CEO, Mullis & Peake, commented, “Given our size and the broad range of expertise we have long provided to both the private and commercial sectors, deploying a digital dictation solution has been under repeated consideration as a means of further advancing our client service. When it came to making a selection, nFlow was at the top our list – it is undoubtedly the best solution available on the market. After discussions with the nFlow team, their experience and expertise became clearly evident. We felt confident that the deployment would be undertaken in a highly organised fashion backed by the necessary support and training. Whilst we had high expectations at the outset, the ease with which the solution was implemented surprised us all. It went exactly to plan, without a single hiccup – quite unusual for IT deployments. We just wish we had done it earlier.”

“In addition, the fact that nFlow was clearly able to demonstrate to us how it could easily integrate its DD with other systems gave us confidence that nFlow had the right approach. Also, nFlow doesn’t charge for its software developers’ kit, which speaks volumes in terms of the company’s attitude towards looking after the interests of its customers. We now intend to start looking at fully leveraging the solution’s features and functionality for maximum productivity and efficiency gains.”

Rob Lancashire, nFlow Sales and Marketing Director, added, “Customer focus is our key differentiator in what is a very competitive market place. Whilst competitors are reporting a slow down we are still implementing a growing number of solutions on-time, every time, ensuring zero disruption for clients. This is indicative of our pragmatic approach to delivering innovative technology in the most cost-effective manner, which is proving to be very attractive for prospective customers.

“Increasingly, we are finding that customers are still struggling to find digital dictation solutions that they can be certain will work in their thin client environment. The fact that our solution is proven, can be scaled and tailored to meet customer needs in Citrix environments is very appealing to law firms.”

Uks largest ever Microsoft digital dictation installation

nFlow, a leading supplier of digital dictation solutions today announced that Ashfords, one of the UK’s Top 100 law firms, has completed the roll out of nFlow digital dictation to 350 users throughout its 6 offices in the South West. The decision to select nFlow was largely based on the software’s unique ability to use distributed audio stores and localised caching in a thin client environment. This allowed Ashfords to run their digital dictation software solution entirely in a Terminal Services environment on link speeds that called in to question the viability of competing solutions. The installation is believed to be biggest Terminal Services installation of its kind and once again reinforces the unique strength nFlow have in enabling digital dictation to work in a thin client environment without requiring upgrades or affecting user experience.

Mike West, Ashfords IT Manager, stated “We evaluated all the leading suppliers on the market comparing functionality, cost, service and support. Ultimately nFlow were deemed the strongest supplier across many fronts but it was their unique ability and understanding in the thin client environment that swayed our decision. The distributed audio stores allowed us to centralise the application on our Terminal Servers without streamed audio data clogging up the bandwidth between the servers and remote sites. In addition the systems local caching technology means the user experience in terms response to handset or footpedal operation is unaffected by the loads on the links. In practice this means I don’t have users complaining about the reaction times of the system or the audio quality just because the link had been temporarily loaded with extra data. With all that said, nFlow’s reputation for customer focus also came out in selection and I have to say that we enjoy an excellent working relationship with them.”

Phase one of the project involved full roll out to 240 users with phase two then rolling out to a further 110 users. Prior to reviewing nFlow Ashfords believed they would need to install a digital dictation solution in their Tiverton office on the standard Windows desktop because of the available bandwidth or incur more cost by upgrading the link. nFlow digital dictation's ability to have distributed audio stores in the thin client environment gave the firm the option to run a rich application in their Terminal Services environment without incurring link upgrade costs. It has also demonstrated that the bandwidth availability, in the case of sudden peak loads on the link, does not impact user experience by introducing latency or audio degradation.
Ashfords have also installed the telephony dictation interface (TDI) component of the nFlow Mobile Suite for remote workers. This allows them to use any phone to call in and record dictations that get routed immediately for typing as soon as complete. Wendy Clarke, Ashfords Product Development Manager added, “The response from users has been very positive and application performance in the Terminal Services environment high quality and consistent. We have asked for tweaks to the system and found nFlow extremely flexible, friendly and cooperative.”

Rob Lancashire, nFlow Sales & Marketing Director commented “It has become evident that with little differential in the basic digital dictation functionality firm’s are now basing their digital dictation purchasing decisions on a few key areas including technology and reputation for customer service. Our ability to deliver an advanced and innovative solution in a thin client environment is unrivalled and is currently the reason behind a number of firm’s decisions. Head to head testing against a competitive solution in a virtual environment at accountancy practice PKF demonstrated nFlow’s ability to perform perfectly despite extreme network loading conditions and seamlessly recover when the link was purposefully broken. Ashfords joins a growing community of large Terminal Services sites who have chosen nFlow for the scalable and resilient way it can deploy in the thin client environment. Furthermore with a 100% client retention rate, excellent references, a demonstrable investment in new .Net technology, award winning customer support and most of all a straight forward, no nonsense approach, more and more firms are rejecting alternatives and choosing to join the nFlow user community.”

nFlow Launch 2008 Digital Dictation Conference

nFlow, one of the UK’s leading digital dictation suppliers today announced the launch of the nFlow Annual Conference kindly hosted by Reynolds Porter Chamberlain LLP, London. The conference is set to take place over the 4th & 5th June, with nFlow opening up the wide range of sessions and content to existing customers as well as law firms and those interested in understanding more about digital dictation, a unique stance for a software vendor. nFlow technology partners, independent industry consultants and journalists will also be participating in the event to ensure well rounded and unbiased content.



Central to the conference will be the launch of nFlow Version 5, the latest digital dictation offering from nFlow. Version 5, nFlow believe, is the future of digital dictation or ‘DDS2’ a phrase they have coined. Designed and developed in conjunction with consultants from Microsoft, Version 5 is an entirely new service orientated architecture built from the ground up utilising the latest best practice for .net, Neil Cameron, keynote speaker at the conference commented, “I am delighted to be hosting a keynote session on the future of digital dictation and looking forward to facilitating some interesting panel sessions on dictation mobility and the role digital dictation plays in disaster recovery. nFlow are a key player in the digital dictation space and the conference promises to be an excellent event for both existing and potential customers.”

Rob Lancashire, nFlow Sales & Marketing Director commented “This year’s conference is building on the success of our inaugural event last year. We have opened the event up to anyone interested in digital dictation as we want to share knowledge and expertise. Customers will have a separate user group session at the start of the conference and then mix in with the remainder of the conference delegates on day 2. I would urge anyone, regardless of existing digital dictation system, to come along as the conference is going to be a great opportunity to gain information and feedback from Microsoft and RIM, leading independent consultants and nFlow staff and user base. The conference also offers excellent networking opportunities, interactive sessions and the opportunity to talk to suppliers of complimentary solutions.”

Delegates can also take advantage of the excellent networking opportunities whilst enjoying an evening champagne reception and dinner cruise along the Thames setting the scene for what promises to be an excellent conference.

The conference will take place at Reynolds Porter Chamberlain LLP, London on the 4th-5th June 2008.