What is nFlow Digital Dictation Workflow Software?
- A managed system
- Has a controller — often a database
- Handles flow of work to users without needing lots of administration — avoids duplication and conflicts
- Low maintenance
- Simple to run — fire and forget
- Collects data on business processes
- Safe and robust
- Scalable
- Often provided as part of the solution — recognises the importance of dictation as a critical process
Can firms of all sizes benefit from nFlow digital dictation workflow software?
Any firm can benefit from;
Physical process improvements
- No lost or wiped tapes — better security!
- Clear dictation — less errors!
- Dictation immediately available for typing
Business process improvements
- Increased work sharing
- Time management without the effort
- Smaller chunks of work
- Visibility of dictation content type
- Prioritisation
- Cross office resource utilisation
Psychological benefits
- Empowerment of users
- Better information
- Greater control
- Easy workload sharing
- Sense of security
Management benefits
- Indication of activity — Current and Historical
- Staff performance indicator
- Resource requirement indicator
- Client response indicator
I don’t need workflow software. My firm is too small. But does size matter?
- Workflow proven to deliver benefits for as little 5 users
- Cheap products not always as cheap as they seem
- Lack support
- Inflexible generic products
- Much higher administration costs - More hassle
- Beware the salesman spreading doom
- Workflow does not need expensive servers and powerful computers
- Any business of any size can benefit from the flow of information - We all use email!
The commercial arguments for migrating from tapes to digital
- 40% increase in productivity is common
- Save money on tapes and tape machines
- Reduce backlogs
- Increase author to secretary ratios — lower secretarial overheads & Increase profit per sq ft of office space
- Remove need for temps
- Reduce staff turnover / retain good staff
- Improved disaster recovery planning
- Family team in 90 user firm — 8 day backlog to surplus typing resource in just 2 weeks
- 30 user firm — payback in as little as 9 months
- 400 user firm — saving of £150k in overheads in first year
- 28 user firm — 20% reduction in full time secretarial resource overheads
- Litigation team in 65 user firm — removed need & cost of recruiting new secretary
- 22 user firm — now cover all transcription across 3 small offices
- Newly formed 5 user firm — are already growing!
Open up new options for your firm with nFlow digital dictation software
nFlow Digital dictation software is proven to empower a firm to do business more efficiently
- Remote working for Authors & Secretaries — PDAs, Telephones, Citrix, Terminal Services
- Differing secretarial skill levels — simple text typed by non specialist secretaries
- Outsourcing — 360 degree integration between systems
- Integration with other office systems — Microsoft Office & Business Productivity Software
- Management reporting
- Disaster recovery options
- Many more!
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