Leeds Law Firm Implements .NET-based Digital Dictation

Lee & Priestley selects nFlow for technical superiority, ease of use and integration capability

nFlow, a leading supplier of digital dictation solutions, today announced that Lee & Priestley LLP, a leading Leeds-based law firm, has successfully implemented nFlow Version 5.0, a second generation, Microsoft .NET platform-based Digital Dictation System (DDS). The firm has replaced its digital dictation software with a modern workflow-based DDS across 64 users.
Following a detailed examination of solutions from the leading digital dictation suppliers, Lee & Priestley chose nFlow Version 5.0 for its .NET technology, ease of use and ability to integrate with third party applications. In the near future, the firm is looking to integrate nFlow Version 5.0 with its Arista Accounting Software. This will deliver additional time savings to fee earners as they will be able to get client and matter descriptions directly from the financial database, eliminating the need to manually input these details into their documentation.

Since the solution’s deployment, Lee & Priestley has seen a distinct increase in productivity of fee earners and administrative staff. With nFlow Version 5.0, Lee & Priestley has not only eliminated the need to employ temporary staff, but today 16 secretaries are able to service the 48 fee earners in the practice.

Craig Towers, IT & Telecoms Manager, Lee & Priestley LLP, said, “nFlow has made a huge difference to the way our staff works today. We now have a single platform for digital dictation, which is delivering tremendous efficiency gains to users. Also, we have installed a .NET technology, which is going to be around for the foreseeable future. No other digital dictation supplier was able to offer the level of technical sophistication that nFlow has.”

“nFlow’s approach to customer service is commendable. This came through in our very first meeting and based on our experience of working with them, we know that it was not a sales pitch”, Craig Towers added.

Rob Lancashire, Sales and Marketing Director at nFlow, commented, “.NET is definitely the preferred technology in the market today. Solutions based on the .NET framework are future-proof, offer richer functionality and a greater level of accessibility options and easily integrate with other IT systems deployed within organisations to deliver a consistent and seamless business environment. This reduces IT administration and lowers the total cost of ownership, crucial in today’s difficult economic environment.”

nFlow DDS Version 5.0 is the only enterprise-class digital dictation solution of its kind on the market today. It has been completely re-designed from the ground up based on the Microsoft .NET framework, to deliver an unrivalled low cost of ownership, exceptional functionality and benefits to users and customers alike.

nFlow Scoops Medal at the UK’s Most Influential IT Industry Awards

nFlow, a leading provider of voice productivity and digital dictation solutions, was presented with a Medal in the ‘Best Small IT Supplier of the Year’ category at the prestigious BCS & Computing UK IT Industry Awards 2009 – Organisational Excellence, held at a glittering event at the Battersea Parks Events Arena attended by over 1300 guests, last week. These Awards, the most highly celebrated and influential in the UK IT industry, are a platform for the entire IT profession to showcase best practice, innovation and excellence.

Rob Lancashire, Sales and Marketing Director at nFlow commented, “These awards are the epitome of recognition in the mainstream technology industry with the likes of IBM, Google and Rolls-Royce vying for the top position. For us to be recognised for innovation and excellence within our category at these awards is a very proud moment. We are truly honoured by this accolade.

“Our drive for customer-focussed technical innovation, which is undoubtedly the key to our success, will continue. We look forward to 2010 with renewed vigour. Based on our new product and service offerings introduced this year, we are well poised to take advantage of the opportunities that economic recovery will bring in the near future.”

David Clarke, Chief Executive Officer of BCS, The Chartered Institute for IT, said: “This year’s Awards have been exceptional. I was delighted to take part in the judging day and witness firsthand the quality of the winners and medallists. To qualify as a finalist is terrific. and I offer my heartfelt congratulations to all those who took part. They not only provide examples of best practice, but also demonstrate how IT is enabling today’s information society.

During 2009, nFlow has further strengthened its presence in the traditional legal market, established itself as the leading provider of digital dictation technology to the accounting, loss adjusting and financial investment sector; and achieved tremendous success in international markets.

Congratulating nFlow on its success at the Awards, one of its longest standing customers, Julie Berry, IT Director at Reynolds Porter Chamberlain, added, “This is a very well deserved acknowledgement for nFlow. In our view, nFlow’s customer service focus and the quality and technical superiority of its products truly sets it apart in the industry.”

Customer-driven technical innovations this year from nFlow include its iPhone solution and nFlowLive.com, a Cloud-based Dictation-as-a-Service (DaaS) offering. Today, nFlow is the only voice productivity and digital dictation software vendor to offer organisations advanced integration of dictations recorded on iPhones into their systems’ workflows. Also, the company’s timely launch of its hosted solution nFlowLive.com, has been very well received by professional services organisations that recognise the business need for digital dictation technology, but are unable to incur capital expenditure on installing such a solution in the current economic climate.

nFlow Digital Dictation Version 5.0 is the only enterprise-class digital dictation solution of its kind on the market today. It has been completely re-designed from the ground up based on the Microsoft .NET framework, to deliver an unrivalled low cost of ownership, exceptional functionality and benefits to users and customers alike.